FAQ

Questions? We Have Answers

Can the teachers and students check the scheduled lessons as per their time zones?

Yes, teachers and students can see the scheduled lessons as per their time zones, simplifying the problem for teachers and students located in different time zones. They can go to "Settings" and select their "Time Zone".

Is there any feature to record audio and video?

Everest don't allow teachers or students to record any class.

Can a teacher reschedule a lesson if he/she misses it?

Yes, a teacher can reschedule a lesson if it is missed. To reschedule a lesson:

Sign in to the account. Go to "Lessons".

The missed lesson will be listed under the "Lessons".

Click on the "Reschedule Lesson" icon of the missed lesson.

A pop-up box will open. Mention a comment for rescheduling the lesson for the student and click "Send".


How can teachers enhance their profiles and make it outstanding?

Teachers can include the YouTube link of their introduction video to make it more attractive. They can also include relevant information about themselves like biography, skills, experience, and languages which also helps in making their profile outstanding.


Can teachers teach lessons using a mobile device?

Yes, Everest is mobile responsive and can be used on a mobile device. However, there is no mobile app for it currently.


How can students schedule a lesson?

To schedule a lesson:

Sign in to the account. Go to " Teachers" which will open a list of teachers registered on the portal.

Select a teacher with whom you want to schedule a lesson and go to his/her profile.

Students can now either book a free trial session or purchase a lesson.

Booking a free trial will open the availability calendar of the teacher. Students can then select a date and time from the calendar and confirm the booking.

To purchase a lesson, students are required to make the payment, and further schedule the lesson as per the availability of the teacher.


How do new students get started?

To get started on the platform, students are required to register with their email account and verify it by clicking the link sent on their email address.

After the verification, students can log in and set up their profile like picture, phone number, country, timezone, etc.

Students can then search for the teachers as per their requirements by entering the subject/course name.

After shortlisting the teachers, students can book a free trial session with them to have a better understanding of the teacher and see if they both can work together.

Post that, the students can select a teacher that suits them and continue with their classes.


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