Anyone can access our website without having to provide their personal data. Therefore, limited use of the services is always possible without providing your personal data (for example, browsing the site, checking how Everest works, looking at the list of teachers, reading the Everest blog, reviewing the variety of services, etc.).
When you are a registered user, Everest may collect and process cookie identifiers from you and those data that you specifically provide to us when you register, including your first or last name, email, phone number, Skype ID or social network ID (if set by Through Facebook or in the case of accessing Google Calendar), time zone, interface language, IP address and device type, while in the case of a Telegram subscription, your Telegram ID can also be processed by Everest.
Specifically, if you are a teacher, we may also collect and process other data you provide, along with the information listed above, including your zip code, gender, year of birth, city of living, and educational experience.
Registered Users may also provide us with the added profile pictures as well as the currency chosen to perform actions in accordance with our payment method.
Any questions regarding this policy and our services should be sent email@example.com
1. What is personal data and what is the processing of personal data. Definitions
Personal Data Any information about you that alone or in combination with other parts of the information gives the person who collects and processes that information the opportunity to identify you as an individual.
Processing of personal data Means any operation with your personal data, whether by or not automated means, as collecting, recording, organizing, structuring, storing, adapting, altering, retrieval, consulting, using, disclosing by transmitting, publishing, making available, aligning, merging, limiting, erasing or destroying.
data subject is any identified or identifiable natural person, whose personal data is processed by a controller responsible for the processing; Means that you as an Everest user.
Consent of the data owner/user It is any freely, specific, informed and unambiguous indication of the data subject / user's desires under which, through a statement or through a clear affirmative action, indicates consent to the processing of personal data relating to him.
2. Everest Legal Basis of Treatment
Everest will only process your personal data when we have legal bases. Specifically, Everest processes your personal data if:
• Processing is dependent on the consent you have provided;
• The processing is necessary to provide our services to you in accordance with our Terms of Service which constitute a contract between you and us in relation to Everest's information services
• the processing is necessary for purposes of legitimate interests, including, for example, those provided for by data protection legislation, those necessary to protect your vital interests or the vital interests of another natural person; or to perform a task performed in the public interest or in the exercise of the official authority vested in us. With respect to this legal basis, you have the right to object to such processing.
In all cases, we will notify you of the applicable legal basis for processing and other relevant details, before we begin to process your personal data on a specific legal basis, unless we are able to do so in accordance with our obligations under any applicable legislation.
3. Data We Collect: Scope
Everest collects the following information from you only and for the purposes listed below:
Account for students
Everest collects and processes the personal data that you provided upon registration and further editing of the settings in your account. For registration purposes, you provide login credentials (username and passwords), first and last name, and email. You may modify your account with additional information at your own discretion. Additional information may help you get more services, for example, find a necessary teacher. At the same time, you are not required to provide additional information, which is not specifically necessary for registration, this is your choice.
(2) Teachers' profile
Everest collects and processes the personal data that you provided upon registration and further editing of your profile. For registration purposes, you provide login credentials (username and passwords), first and last name, and email. You may modify your profile with additional information at your own discretion. Additional information may help you get more services, for example, search for students. At the same time, you are not strictly required to provide additional information, are not
Particularly necessary for registration. Therefore, it is your choice whether or not to include additional data in your profile, such as zip code, country, language skills, education and work experience.
Certain personal data, such as user names and location included in your user profiles or derived from IP addresses, may be publicly visible to other users on the Services or on the Web. We may implement a feature that allows you to choose what information is posted by changing the privacy setting in Editing your profile within the Service.
We process personal data provided to you free of charge on Everest. This could be the survey you fill out on Everest or the comments you provide to us. Regardless of whether you are a registered user or not, this should also cover situations where you post an article(s) or comment(s) on the Everest Blog.
Everest may also process the information you provide (including content and messages) that you post on/through our Website, including personally identifiable information. By doing so, you acknowledge that any information you share through the Services will be available to Everest and other users of the Services (students/teachers). You also acknowledge that portions of Your Content cannot be removed from the Service because it may be associated with lessons you have created and used by other Users (Students/Teachers).
Who is our role and what is not you? Withdraw We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. We reserve the right to terminate the accounts of visitors who use these services in a manner inconsistent with the Terms of Service.
(4) Use of the Service, cookies and other similar technologies
When you use our Services, we monitor and analyze web traffic and track your behavior while using our Services. We may receive information about your IP address, proxy server and operating system, web browser or carrier and location depending on your phone settings.
(5) Billing Information
Details of the transactions you make through our website (such as the identifier and the date and time of the transaction).
(7) SENSITIVE DATA
Unless you expressly agree, Everest does not process your sensitive data.
4. Data We Collect: Purposes
We may process your personal data that you voluntarily provide to us for the purposes specified below. In our view, we process your personal data to personalize the use of Everest to the greatest extent possible and to provide you with quality services under the Terms of Service.
(1) Service Delivery
Primarily, we process your personal data to allow access to our Services and to fulfill our obligations under the Terms of Service to provide the Services. Specifically, we use your personal data when you register to help others (be it a teacher or student) find your account or profile.
In order to use the Services, you will need to provide payment (such as credit card details) and billing information in accordance with our Payment Policy through our partners - Service Providers (Payments), which process your personal data that is encrypted and secure.
We may also communicate with you via email and other methods, including through publicly available notices, for the purposes of the Services (welcome letter, security and legal notices, announcements, Everest updates, reminders, suggestions, etc.). We may also use your data to enable you to communicate with other users through Everest.
Your contact data (including email, phone number, Skype name, etc.) may also be used to collect feedback. We may contact you to participate in research to improve the user experience of our products. The search will be used for internal purposes only, including:
-Feature development and product updates;
- customer support updates;
- Other service updates to improve your experience.
No other personal data contained in your feedback will be collected or processed.
Your notes will not be videotaped, audio recorded, or broadcast online by the interviewer. Your voice and/or photo will not be recorded either.
After receiving communications from us, you can always opt out of such communications in each message, except for legal notices, or change your user settings on Everest.
We may process your first and last name and email in our mailing list or in our newsletter and send you messages with some commercial or promotional information about our services but don't worry, you can always opt out of our marketing messages, using the mechanisms described under the relevant link in each message, And through the user settings available on Everest.
Please also be aware that we may use the information you have provided as a comment. The latter may be used by Everest without any additional compensation to you.
We may process your first and last name and e-mail in order to send you information from time to time about products, services, special deals and promotions. You can register for these emails from us on our registration page. Out of respect for your privacy, we offer the option not to receive these types of communications.
(5) Analytics and development
In order to find points of interest in our Services and for analytics purposes, we monitor and analyze your web traffic and track your behavior within our Services. This allows us to provide you with relevant services and enhance the quality of our services. The data involved in this activity are cookies and usage data, such as which parts of our Services you visit, the date and duration of your visit, and the type of device you used during your visit. All of your data contained in this paragraph is collected and further processed in a way that does not allow you to be identified. For these purposes, we use Google Analytics for Firebase, Hotjar Heat Maps & Recordings, Amplitude Analytics, Branch.io and Intercom, the use of which ensures compliance with our privacy obligations.
We may also conduct surveys and surveys through Everest using GDPR compliant external services. You are not obligated to respond to them and you can opt out of these surveys and surveys through your user settings. In order to inform and improve you and serve you relevant advertising based on your previous use of our services, we may process your usage data and cookies.
In the event of any disputes about Everest and other issues associated with the Services, we may use the data (including communications) to resolve such matters and/or respond to any complaints.
If Everest decides to change the purposes of the processing specified above, we will inform you of such changes before using your personal data within the newly identified purposes. Notice of such changes will be sent to your email and you will have to provide your consent to the modified purposes unless the further purpose of the processing is compatible with those listed above.
In the event that you do not wish to provide us with the personal data required for the purposes identified above, you may not be able to access certain functions of the Services.
5. How do we share personal data?
In order to provide quality services, Everest hires people, enters into agreements with independent contractors as well as cooperates with other service providers, companies and organizations under a Data Processing Agreement (DPA). For these reasons, some of your personal data may be transferred to the aforementioned persons. Everest uses only secure storage locations, such as that provided by AWS (Amazon, USA) with servers located in Ireland and the United States, and the other services and applications listed below.
As mentioned above, we also use some of the Services to collect, manage, analyze or otherwise process your data:
(1) Google Analytics for Firebase
The supplier acts as an additional measurement solution to carry out the basic analytical work within our services.
We rely on internal communication for further marketing developments on Everest.
6 . How long is the processing and storage of personal data by Everest ?
Your personal data will not be stored by Everest more than is necessary for the purposes for which the personal data is processed.
In general, Everest retains your personal data for as long as your account is active. In the event that your account has expired or you decide to delete your account, Everest will keep your personal data for no longer than 90 days after the account has expired.
However, in the event of conflicts in progress, Everest may store personal data for 180 days or more if the processing is necessary for the establishment, exercise or defense of legal claims and compliance with a legal obligation requiring processing by the Federation or Member State law to which the controller is subject In the event of the expiration of the account or in the event that the data subject requests the deletion of his personal data. Upon the expiration of this period or earlier, if a conflict situation is resolved, all personal data is deleted.
In the event that your account or profile has not been used for more than 180 (one hundred and eighty) days after your last payment and/or last activity on Everest, your account will be considered expired and deleted. Besides your account or profile, all personal data processed by Everest will be erased.
Since you have the right to delete your account or profile following such request, it will be permanently removed within 30 days or earlier from our active systems, servers, and backups. By deleting your account or profile, all your personal data will also be removed within 90 days.
As for personal data collected when you sign up for our mailing list or newsletter, it will be stored for as long as you are interested in receiving our emails. We consider that you are interested in this until you unsubscribe from our mailing list or newsletter by clicking on the relevant link in each email we have.
After the expiration of the retention period, Everest shall terminate the processing of your personal data, unless otherwise provided by the relevant legislation.
7. Your rights as a data subject with respect to your personal data Everest Operations:
a) The right to confirm - to obtain from Everest confirmation whether or not personal data relating to you is being processed;
b) the right to access your personal data that is processed by Everest;
c) Right to Correction - Ask Everest for incomplete personal data that requires corrections to be completed
d) Right to erasure (right to be forgotten) - Ask Everest to erase personal data. In most cases, it will wipe out Everest unless the legislation provides otherwise;
e) The right to restrict processing For example, you can challenge the accuracy of your personal data or if Everest is no longer interested in processing your personal data, but you want Everest to do so for various reasons, for example, to make a claim to someone and, instead of erasing the information, Only processing will be restricted.
f) The right to data portability - to transfer your personal data directly from one console to another, where technically feasible and when this does not adversely affect the rights and freedoms of others;
g) The right to object to the processing of your personal data by Everest when the processing is related to the performance of our mission in the public interest or to the exercise of the official authority vested in us. The other case is if we process your data for the purposes of the legitimate interests pursued by us or pursued by a third party and you believe that your interests or fundamental rights and freedoms override those interests. If you file an objection to processing, we will not do so
Please note that when processing your personal data is carried out for direct marketing purposes, you have the right to object at any time to such processing without providing any justification and we will no longer process your data for such direct marketing purposes.
8. Other privacy obligations
(2) Response and reaction time
Everest will provide information on the action taken on your application relating to your rights specified above within one month of receipt of the application for the longest period. This period may be extended for another two months if the number of applications is large on Everest or the application in question is complex and requires a lot of processing. Everest will inform you of any such extension within one month of receipt of the application, as well as the reasons for such delay.
Everest takes technical and organizational measures to ensure that information is processed in a manner that ensures appropriate security of the information, including protection against unauthorized or illegal processing and against accidental loss, damage or damage. For example, Everest uses authorized contractors who have access to data for which data processing agreements have been signed.
(4) Children's Privacy
Children's privacy is one of our concerns. The Everest Services are not intended for use by children under the age of 18 without the express permission of their parent or legal guardian. If you are under the age of 18, you will need to obtain the permission of your parents/legal guardian before submitting any of them
Personal data to Everest. We may process personal data of children under the age of 18, provided that the data is provided with consent by the parents/legal guardians for the express purpose of using the Everest Services.
(5) Breach notifications
If any of your personal data has been breached, we will inform you and the relevant data protection agencies of the incident without undue delay, if there is a high risk of infringement of your rights as a data subject. We will also do our best to minimize any such risks.
(6) Do Not Track Requests
Everest does not share personal data with third parties for their direct marketing purposes. Also, our services do not support Do Not Track requests
9. Legal Matters
Everest considers your use of the Service to be private. However, we may disclose your personal data stored in our databases to:
(1) comply with the law or legal process submitted to us;
(3) investigation of potential fraudulent activities; or
(4) Protect the rights, property, or safety of Everest, its employees, customers, or the public.
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